Refund Policy

Request a refund within 7 days of any order — a new monthly subscription, a renewal, or a yearly subscription — and you will receive the full amount you paid for that order back.

Money-back requests do not depend on a reason, and a refund does not stop you from subscribing again later.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for every order. To request one, visit paddle.net and contact their support team, or email us at jeffreynormore@gmail.com and we will point you to the right place.

Please include the email address on the account and the date of the order.

After 7 days you can still cancel at any time from the customer portal linked on your account page. Your access continues to the end of the period you have already paid for, and you are not charged again.

Once approved, a refund appears on your card or PayPal account within a few working days, depending on your bank. If it has been longer than that, contact us and we will follow it up with Paddle.

If a payment is charged twice, or you are locked out of content you have paid for and we cannot fix it promptly, contact us at jeffreynormore@gmail.com and we will make it right, up to and including a refund outside the window above.

See also our Terms & Conditions and Privacy Notice.